Frequently Asked Questions
Is Anea’s 3D body scanner just a body composition?
Anya 3D body scanner, in addition to being able to calculate body composition (fat, muscle, body water, etc.), is able to measure cycles, volumes, areas, limb lengths, check skeletal shape, and so on. Compared to composite pneumatic devices, Anya has the ability to scan indefinitely from one person and display the history of changes and physical progress, while similar devices are only able to perform a limited number of analyzes and changes in them. It will not be easily visible.
Minimum space required to set up Anea’s body 3D scanner
For initial setup and proper scanning accuracy, the scan space is very important. Therefore, the scanning platform should be placed in front of the sensor tower, so that it is 120 cm from the scanning tower, 90 cm from the wall and 70 cm from the sides.
Important safety precautions when using Anea 3D body scanner
- Keep device parts and power cables out of the water.
- Keep device parts and power cord out of the reach of children under 12 years of age. The product should only be used in an environment with a temperature between 5 and 45° C.
- Electrical hazard: Do not use damaged power cord or accessories for your device.
- Fall hazard: Do not place the scanning platform or sensor tower on an uneven or unstable surface.
- Be careful not to lose your balance when stepping on the scanning platform.
- Never step on or fall off a spinning platform.
- Cover the cables with a cover to prevent them from falling or damaging the connections.
- In order to use the device correctly, it is necessary to follow the mentioned instructions.
The device won’t power on.
– Check the power socket plug.
– Connect the power cable to the device and socket plug.
Anea software won’t open.
– Check the connection of the computer system to the platform via Wi-Fi.
– To run the program, the device must connect to a network.
– RESET your computer and run the program after reconnecting to the network.
After measuring the weight, the 3D model of the person is not shown
– Check the connection of the sensor tower interface cable to the computer.
The green triangle does not initiate on the person for scan processing
– Check the Clothes of the person who is scanning (it should not be black and should be scanned with a minimum of clothing).
– Check the scanning conditions for the standard location.
The model is not created after scanning
– Check the scanning conditions for the standard location
– Train the scanning person to stand motionless during the scan.
How is a person’s visceral fat measured?
Visceral fat is measured based on the length and width of central obesity from three-dimensional scan analysis and two-dimensional cross-section in the abdomen and lower back.
Is 3D scanning the same as bioimpedance?
No, it is not. The bio-impedance method measures only body composition through electronic current and resistance. But the 3D scanner is a non-invasive and contactless method and measures all anthropometric and dimensional dimensions and analyses the posture.
How is the guarantee activated, and what are its conditions?
Fourteen months warranty and 60 months after-sales service will be activated from the time of product installation.
What are the indicators of body composition analysis?
All body composition indexes are measured by anthropometric data obtained from the three-dimensional scan based on regression such as body volume, trunk volume, upper and lower limbs volume, width, and waist.